Peugeot Open Europe - Holidays by car

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 Presentation - Car Range - Services - Accessories - Centers - Contract - Assistance - Insurance
 
Insurance



With this temporary transit car leasing offer, travel in complete peace of mind through 38 European countries. Peugeot Sodexa Assistance is available 24/7 and the multirisk Peugeot Open Europe insurance will take care of everything for you, allowing you to enjoy your trip to the fullest.
Peugeot Open Europe.
The holidays of your life.

items pertaining to both assistance and insurance

The PEUGEOT OPEN EUROPE contract offers both Insurance and Assistance cover. The Insurance cover is comprehensive without any excess and covers the vehicle, its authorized driver, and passengers in the event of an accident, theft or attempted theft, or vandalism.The Assistance cover is for the vehicle, its authorized driver, and passengers in the event of a breakdown that immobilizes the vehicle, or an accident related to the use of the vehicle.

Important : In case of an accident, always fill out the joint accident report. In case of theft, attempted theft or vandalism: always obtain a police report.

Contactez Peugeot Open Europe pour connaître le numéro le numéro de fax à utiliser pour transmettre vos document et l'adresse où envoyer vos originaux.


WHO IS COVERED?
- The contract title holder as well as any other non-paying passenger, up to the authorized maximum number of passengers indicated on the vehicle’s registration certificate.
- The vehicle itself, registered under the French special category “T”.

FOR HOW LONG?
You are covered both for assistance and insurance for the duration of your contract, as indicated on your international automobile insurance card.

IN THE EVENT OF THEFT,YOU MUST FORWARD TO PEUGEOT OPEN EUROPE ANY CORRESPONDENCE, LETTER OR MESSAGE ADDRESSED TO YOU, PARTICULARLY IF THE VEHICLE IS FOUND EVEN AFTER YOUR CONTRACT HAS EXPIRED.

 

 

Insurance


WHAT IS THE INSURANCE COVERAGE?
The coverage is as follows:
- Civil liability of the driver (including liability for non-paying passengers transported)
- Vehicle fire
- Theft of the vehicle (if reported to the police)
- Transported luggage and personal belongings are insured against theft and destruction (on condition that the theft or
destruction is reported to the police and the original purchase receipts are presented)
- Broken windows
- Damages incurred by accidents involving the vehicle, including acts of vandalism (if reported to the police)
- Legal protection
- Coverage of the driver
Important note: a summary of the coverage and the limitations is provided on the insurance certificate furnished at the time of delivery. Luggage and personal belongings are insured against theft and destruction in the vehicle, on condition that the original purchase receipts are presented. Please contact Peugeot Open Europe to know the limit.

LIST OF COUNTRIES AUTHORIZED WITHIN THE SCOPE OF THE INSURANCE CONTRACT:
-Austria
-Belgium
-Bulgaria
-Croatia
-Cyprus
-Czech Republic
-Denmark
-Estonia
-Finland
-France
-Germany
-Gibraltar
-Greece
-Hungary
-Iceland
-Ireland
-Italy
-Liechtenstein
-Luxembourg
-Macedonia (F.Y.R.O.M.)
-Malta
-Monaco
-Morocco
-The Netherlands
-Norway
-Poland
-Portugal
-Romania
-San Marino
-Slovakia
-Slovenia
-Spain
-Sweden
-Switzerland
-Tunisia
-Turkey
-United Kingdom

Important note: the islands belonging to the countries listed in the table above are also covered.
For example: the Balearics and the Canaries (Spain) – Sardinia and Sicily (Italy) – Madeira and the Azores (Portugal) –
Corsica (France)...

DOCUMENTS REQUIRED AND PROCEDURE TO BE FOLLOWED IN CASE OF ACCIDENT,THEFT OR ACT OF VANDALISM (general diagram for handling of an insurance report) :

> Level one
Complete required
documents
ACCIDENT
ATTEMPTED THEFT or
ACT OF VANDALISM
THEFT
Joint accident report
Detailed report
Detailed report
AND
AND
File police complaint
and obtain police report
File police complaint
and obtain police report
> Level two
Start insurance report
Fax a copy to PEUGEOT OPEN EUROPE – CUSTOMER CARE
Mail the originals to PEUGEOT OPEN EUROPE – CUSTOMER CARE
> Level three
Establish vehicle
coverage
If there is an ACCIDENT, ATTEMPTED THEFT or ACT OF VANDALISM
Repair in Peugeot-approved Repairs Workshop
> Level four
Claim reimbursement,
if applicable
IF repairs are paid for by the client
Send original of repair bill to PEUGEOT OPEN EUROPE – CUSTOMER CARE

 

DETAILED DESCRIPTION OF THE HANDLING OF AN INSURANCE REPORT:


> Level one: completing the necessary documents

• Joint report of accident:

In case of: accident.
Required document: a copy of the joint accident report you were provided with in the vehicle at the time of delivery.
Required information (report will be void if absent): this document should include the date, location, nature and circumstances of accident. You must sign and date the document and have it signed by the other party.

REMARK: the “joint report of accident” document is always the best possible medium. However, if this document cannot be completed, write a detailed report on a blank sheet of paper, including the date, location, nature and circumstances of the accident. Also indicate the damages incurred, the identities of the persons involved as well as those of any witnesses who may be available, the names of the insurers, the address of the location to which your vehicle has been taken and, in the case of police intervention, the contact details of the police authorities as well as the police report number.This detailed
report must be dated and signed.

• Complaint filing established by the police:
In case of: theft – attempted theft – act of vandalism.
Required document: report to be written by a police department.

• Detailed report:
In case of: theft – attempted theft – act of vandalism – any incident involving police intervention.
Required document: detailed report of the customer’s description of the incident, written on a blank sheet of paper and indicating the date, location, nature and circumstances of the incident and any damages that may have occurred. It must be dated and signed by the customer.

Important note: in case of accident with personal injuries, have a report written by the police or the competent local authorities and include the contact details of the injured parties. If these injured parties are your passengers, indicate their contact details on the back of the joint accident report.
In all cases, you must forward the original files to: PEUGEOT OPEN EUROPE.
NB:DO NOT SEND ANYTHING TO THE INSURANCE COMPANY.

> Second level: starting an insurance report

WARNING: immediate transmission of documents by fax to PEUGEOT OPEN EUROPE – CUSTOMER CARE is necessary for
starting the insurance report as quickly as possible, but is not sufficient by itself.The originals of the documents remain necessary to complete the insurance report and must be mailed.

Warning : in case of theft you must also mail the following items to PEUGEOT OPEN EUROPE – CUSTOMER CARE:
the registration certificate, the two keys to the vehicle and the “key code” transponder card. If these items were stolen with the vehicle, they must be mentioned when filing the complaint established by the police.
NB:DO NOT SEND ANYTHING TO THE INSURANCE COMPANY.

> Level three: coverage of the vehicle

In liaison with PEUGEOT SODEXA ASSISTANCE, only leave the vehicle at the nearest Peugeot-approved Repairs Workshop. Repairs must always be performed by an authorized Peugeot workshop.

> Level four: Request reimbursement for repairs if necessary

• In which cases must you pay for the repairs?
After the client sends the accident declaration by fax, PEUGEOT OPEN EUROPE will notify the Peugeot Repairs Workshop
of coverage.You do not have to pay for the repairs except in case of minor repairs (Please contact Peugeot Open Europe to know the limit.) due to an accident, an attempted theft or an act of vandalism. In this case you must pay the Peugeot workshop and request reimbursement directly from PEUGEOT OPEN EUROPE – CUSTOMER CARE, sending the original invoice along with the original accident report (joint accident report and filing of complaint).You will be reimbursed
by bank cheque.
NB: this approach only applies to repairs performed at a Peugeot workshop.

Warning:
Without the original of the bill for personal belongings, no reimbursement can be made.
Without the original of the bill for the repairs, no reimbursement can be made.
Without the original of the complaint filed and established by the police, no reimbursement can be made.
Without the original of the detailed report, no reimbursement can be made.

EXCLUSIONS:
The following incidents will not be covered by the insurance:
- Flat or damaged tires (except vandalism)
- Wrong fuel type, empty gas tank or wrong lubricant type
- The loss of luggage or personal belongings located outside the vehicle
- Fines, tickets and alcohol-related accidents
- The loss of the vehicle keys or the transponder card

 

 




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